I’m very sorry to learn of your disappointment in the room. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We hope that you will reconsider your decision and once again visit Harrah’s Laughlin in the future so that we may create a much better experience. Please be assured that our top priority is to provide quality products and excellent service which we will continue to strive to achieve. I’m also delighted to learn that you fully enjoyed your experience at Guy Fieri’s El Burro Borracho and appreciate your suggestion of updating the gluten free menu icons.

I’m delighted to learn of the exceptional service you received from our Range staff, El Burro Borracho employees and dealers. We will monitor this facility to ensure that meals are cooked properly and meet Harrah’s high standards. I’m very sorry to learn of your disappointment with the food quality at the Range restaurant. I’m pleased to let you know that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, and some new furnishings. We do have a regular maintenance program and we are doing everything we can to keep the property up-to-date. Hello, We are very sorry to learn that you did not fully enjoy your visit to Harrah’s Laughlin.

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Harrah's hotel and casino in laughlin